Communication for Collaborators, The Community and Support.

The illustraStock project uses slack.com as its main real-time communication platform, replacing all previous communication platforms such Skype. When compiling a list of things people liked about our previous communication methods, it was obvious that Slack was all of that and more, including:

  • Open for everyone
  • Friendly user interface
  • Easy asynchronous conversation
  • iOS and Android apps
  • Powerful customization abilities
  • Excellent search

Slack communication is used for contributing to the illustraStock project, design, documentation, support, etc.

 

Joining the illustraStock team on Slack

Please send us a Message to join.

I need help with illustraStock!

Please note that there is a support channel for illustraStock on Slack.

illustraStock.slack.com Channels

Collaborators Channels: Private channels.

  • collaborator
  • collaborator-icon
  • collaborator-isotype
  • collaborator-opencity

Support Channels: Open channels for the community.

    • support-affiliate
    • support-billing
    • support-general
    • support-icon
    • support-isotype
    • support-licensing
    • support-opencity
    • support-technical

I need help with Slack!

For starters, Slack’s Help Center is really great. Once you’ve joined illustrastock.slack.com, there is a #slackhelp channel to help members of the community.

 

Here are some tips for getting the most out of Slack:

You can (and should!) add your email to Gravatar.

Notifications

The default notification settings for Slack send you everything. You’re going to want to switch to the recommended settings, which are for mentions and direct messages. You can also tweak these settings further, like setting specific “highlight” words and email preferences.

Native Desktop and Mobile Apps

Slack has a great, fully-featured web app, native Mac and Windows apps, and iOS andAndroid apps. Preferences, conversations, and what you’ve read are synced across devices. Push notifications on the go are pretty cool, too.

Keyboard Shortcuts

Slack has many useful keyboard shortcuts. Access a list by typing Cmd-?. For example, Shift-Opt-↑(up or down arrow) to switch to the next unread channel. Cmd-K or Cmd-T is a “quick switcher” that allows you to jump to any channel quickly. More keyboard shortcuts.

Commands

Much like IRC you can use Slack commands in the format /command where you start with a forward slash and then type the given command to perform an action. For example, /away to toggle status, /me to describe something you’re doing, or /prefs to open Preferences menu. More commands.